Privacy Policy

The following information is provided pursuant to EU Regulation 2016/679 (GDPR) and concerns the processing of personal data collected via the website www.enerplanbalkan.rs, managed by Enerplan Balkan d.o.o..

1. 📍 Data Controller

Enerplan Balkan d.o.o.
VAT Number: [Insert number]
Registered Office: [Insert full address]
Email: info@enerplanbalkan.rs

2. 📋 Types of Data Collected

Through the website we collect and process the following categories of data:

📧 Identification and contact data (name, surname, email, phone)
🧠 Professional data related to your activity (if registering or requesting services)
📈 Browsing data (IP address, browser, operating system, time spent, pages visited)
🍪 Cookies and similar technologies (see Cookie Policy section)

3. 🎯 Purpose of Processing

Personal data are processed for the following purposes:

✅ Managing requests sent through the contact form
✅ Sending informational, promotional, or service-related communications
✅ Accessing and using restricted areas of the platform
✅ Statistical analysis and service improvement

4. ⚖️ Legal Basis

Processing is based on the consent of the data subject, the performance of contractual obligations, and/or legal obligations of the Controller.

5. 🛡️ Processing Methods

Data are processed using electronic tools and appropriate security measures to ensure confidentiality, integrity, and availability.

6. 👥 Data Sharing and Disclosure

Data may be shared with third parties responsible for activities strictly related to the services (e.g., technical providers, newsletter managers, IT consultants), in compliance with legal provisions. Data will not be disclosed or transferred outside the European Economic Area, except with specific notice and adequate safeguards.

7. 📆 Data Retention

Personal data will be retained for the time necessary to fulfill the purposes indicated above, in compliance with legal and fiscal obligations.

8. 🔎 Rights of the Data Subject

You have the right to:

📄 Access your data
✏️ Request correction or updating
🗑️ Request deletion
📦 Request data portability
⛔ Object to or restrict processing where applicable

To exercise these rights, contact info@enerplanbalkan.rs.

9. 👮 Complaint to the Data Protection Authority

You have the right to lodge a complaint with the Data Protection Authority (www.garanteprivacy.it) if you believe your data is being processed in violation of applicable law.

10. 🍪 Cookie Policy

For detailed information on the use of cookies, please consult our Cookie Policy.

📬 Contact

For any information regarding this privacy notice, write to: 📧 info@enerplanbalkan.rs 📅 Last updated: July 2025